Shipping Policy

SHIPPING POLICY
MALIKA SHOP ship nationwide. For more information, please read this section.
 
DOMESTIC DELIVERIES
We ship nationwide to all cities in Indonesia. We use JNE Shipping Company (http://www.jne.co.id) for all shipping to cities in Indonesia.
JNE offers Economical, Regular and Fast Service. Below is the table about delivery schedule.

FOR JAKARTA AREA
Confirm PaymentCheck paymentShip OrderREG ArriveECO ArriveFAST Arrive
Monday
Monday
Tuesday
Wed - Fri
Fri - Tue
Wed 
Tuesday
Tuesday
Wednesday
Thurs - Sat
Sat - Wed
Thurs
Wednesday
Wednesday
Thursday
Fri - Mon
Mon - Thurs
Fri
Thursday
Thursday
Friday
Sat - Tue
Tue - Fri
Sat
Friday
Friday
Monday
Tue - Thurs
Wed - Sat
Tue
Saturday
Saturday
Monday
Tue - Thurs
Wed - Sat
Tue
Sunday
Sunday
Monday
Tue - Thurs
Wed - Sat
Tue
FOR OUTSIDE JAKARTA
Confirm Payment
Check Payment
Ship Order
REG Arrive
ECO Arrive
FAST Arrive
Monday
Monday
Tuesday
Thurs -Sat
Sat - Wed
Wed
Tuesday
Tuesday
Wednesday
Fri - Mon
Mon - Thurs
Thurs
Wednesday
Wednesday
Thursday
Sat - Tue
Tue - Fri
Fri
Thursday
Thursday
Friday
Mon - Wed
Wed - Sat
Sat
Friday
Friday
Monday
Wed - Fri
Fri - Tue
Tue
Saturday
Saturday
Monday
Wed - Fri
Fri - Tue
Tue
Sunday
Sunday
Monday
Wed - Fri
Fri - Tue
Tue

ORDER PROCESSING TIME
We only process your order in our working days, from Monday to Friday.
We ship every day except Saturdays and Sundays.

Orders CONFIRMED (only via Webstore 'Confirm Payment' Menu) will be processed the NEXT DAY. (e.g. if you confirm to us on 00.15 AM we will automatically send this order the Next day, not in the following morning).

We will ship your order if there are no problems occur in terms of payment.

If you confirmed on FRIDAY (starting from 00.01 am), your order will be processed on Monday next week. We also do not process order on public holidays. Note that our order process is only checking the payment, preparing and delivering the goods to the shipping company. 
RATES 
Domestic rates can be found at http://www.jne.co.id and international rates are upon request.

Only for domestic deliveries, customer will only be charged for 1st kg of shipping fee for 1 order despite of the weight of the package; but this is only available for 1st kg fee that is equal or less than IDR 15 000.

For 1st kg shipping fee more than 15 000, customers are required to pay 2nd,3rd,....kg shipping fee. For Fast Service, 2nd,3rd,... kg shipping fee will also be charged.

 

SHIPPING RULES & RESTRICTIONS

1. MALIKA does not responsible in risk of loss of the merchandise after JNE delivers to the designated address.

2. Customers are responsible if JNE can’t deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.

3. If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.

4. MALIKA will give free shipping to the customer if we make mistakes in typing the address, etc.

5. We also do not responsible for any additional taxes and duties charged. If you decide to refuse the delivery, you are responsible in all fees charged by shipping company – both for sending and returning the product to us.